You need an active MTN number to create an account. You will be required to input your number and create a password. An OTP code will be subsequently sent to your phone which you will enter to activate your account.
Check that you entered your active MTN number correctly and try again. Tap resent OTP if your number is correct but still did not receive an OTP.
Your phone number can only be used to open one account, but you can log on your other devices with this number.
You can find your downloaded files under the Downloads tab
We have various categories, including an Education category that your children can listen to.
Please check that you have a viable internet connection. If you are still unable to play episodes with a viable connection, please restart the app by closing and relaunching it.
Yes, you can by using the skip back and forward buttons. You can also preset the number of seconds by which your playback skips forward or back.
Please check that you have an active internet service and enough memory space on your device.
You get notified when they release new episodes of the podcast and it helps us recommend similar podcasts to improve your experience.
Please ensure you’re searching with the right keywords such as title and podcaster’s name using the search bar. You can also search by surfing through the podcast’s category/genre.
The file might be broken, please ensure you have enough memory space on your mobile device, delete the file and download again.
As long as you’re on the MTN network, you can register for the podcast service.
The ‘E’ symbol next to an episode means that it contains “explicit content”.
Yes, you can. Listening history can be found under the “Profile tab”.
Yes. You can create multiple playlists; you can also add an episode to different playlists.
Go under your ‘Profile page’ and select ‘Give Feedback’, provide the details of the crash. If the app still won’t open, please try reinstalling it.
Downloaded episodes are only accessible within the app, they cannot be stored on the device’s local storage
Did you port from another network to MTN? If yes, this is a general problem with the mobile network and we are working to fix the issue, we will let you know once it has been fixed.
If the problem persists, call customer care number on 180